InsideAccess: Making the Most of Near Misses

By Nick Fera, Operations Manager, and Mahzad Mehrinfar, Project Director

Accuracy is critical to business success, no matter what the operation. However, there are some situations where accuracy is more than critical: it is an absolute requirement! At Fisher BioServices the ultimate end point is a patient, and when patients are receiving treatment, there is no room for error. However, like all businesses, we are staffed by human beings and achieving complete accuracy is a challenge we face minute by minute, every day.

In this InsideAccess, you will learn about a team that has achieved unprecedented levels of shipping accuracy by documenting, tracking, and learning from their “near misses.”

Download this InsideAccess to learn more!


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Download InsideAccess Here